Terms & Conditions | MyBellon Cleaning

1. Introduction

These Terms and Conditions govern your use of MyBellon Cleaning services. By booking a cleaning service, you agree to be bound by these terms.

2. Services

MyBellon Cleaning provides professional cleaning services through vetted cleaners. Services include but are not limited to:

Regular home cleaning
Deep/spring cleaning
End of tenancy cleaning
Office cleaning
Airbnb/short-let turnover cleaning

3. Booking and Payment

All bookings must be made through our website. Payment is required in advance via our secure payment system. Prices are displayed in GBP and include VAT where applicable.

4. Cancellation Policy

Please refer to our Cancellation Policy for details on cancellations and refunds.

5. Customer Responsibilities

Customers are responsible for:

Providing accurate booking information
Ensuring cleaners have safe access to the property
Securing pets and valuables before the cleaning
Reporting any issues within 24 hours of service completion

6. Limitation of Liability

MyBellon Cleaning and our cleaners are fully insured. However, we are not liable for damage to items not disclosed before cleaning or damage caused by pre-existing conditions.

7. Contact

For questions about these terms, please contact us at hello@mybellon.com or+44 20 1234 5678.